Holiday Shipping & Delivery Times
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Frequently Asked Questions
> Shipping Costs & Delivery Times
> Hawaii, Alaska & Puerto Rico
> P.O. Box
> International Shipping
> APO/FPO/DPO Military Addresses
> Multiple Shipping Addresses
> Restricted Hazardous Items
> Business Days & Holidays
> Multiple Shipments
> Tracking Orders
Shipping Costs & Delivery Times
Standard orders must be placed by 11:59 PM PT to start processing on next day. Processing time usually takes 1 business day and orders will arrive within 3 business days from when the order is processed. Flash orders must be placed by 3:00 PM PT to start processing the same day and will arrive in 2 business days from when the order is placed. Expedite orders must be placed by 9:00 AM PT to start processing the same day and will arrive based on the transit time of the selected service. Delivery times are based on orders placed between Monday – Friday.
|Shipping Method||Costs||Total Delivery Time
(including processing time)
|Standard 3 Day Shipping
(Orders $50 and over)
|FREE||4 business days|
|3 Day Shipping
(Orders under $50)
|$5.95||4 business days|
|FLASH 2 Day Shipping*||FREE (after enrollment)||2 business days|
|2 Day Shipping
||$10.95||3 – 4 business days|
|1 Day Shipping
||$16.95||2 – 3 business days|
|USPS Priority||$6.95||3 – 5 business days|
||FREE||3 – 5 business days|
Hawaii, Alaska & Puerto Rico
For shipments to Hawaii, Alaska, and Puerto Rico we offer USPS (Priority), 2 Day and 1 Day shipping services. Orders $50 and over will be shipped free of charge with USPS Priority. We regret that we are unable to ship restricted items to Hawaii, Alaska, or Puerto Rico.
If you are shipping to a U.S. P.O. Box, we offer USPS Priority free on orders $50 and over. If your shipment contains restricted items, you must use USPS Ground (Parcel Post).
For other destinations, please visit our International Shipping Information page for details.
APO/FPO/DPO Military Addresses
All shipments to APO, FPO, and DPO addresses are sent via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days.
For additional restrictions to APO, FPO, and DPO addresses (See Restricted Hazardous Items).
Multiple Shipping Addresses
At this time, we can only ship to one address per order. To ship to multiple addresses, call Customer Service for assistance at 1-877-SEPHORA (1-877-737-4672).
Restricted Hazardous Items
Certain items considered hazardous materials include aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, etc.) are restricted and required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations. For these shipments, we recommend Ground at $5.95 if orders are under $50. For P.O. Box addresses, USPS Ground (Parcel Post) is the only shipping method available. Regrettably, these items cannot be shipped to Alaska, Hawaii, or Puerto Rico.
Business Days & Holidays
All orders ship Monday - Friday, excluding federal holidays within the United States. For Standard 3 Day shipping, 2 Day and 1 Day Shipping: orders must be placed by 11:59pm Pacific Time (PT) to be processed on the same business day otherwise it will be processed the next business day.
Packages do not ship from our distribution centers on the following holidays (UPS orders only):
- New Year’s Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
For packages shipping to Hawaii & Alaska, P.O. Boxes and APO/FPO/DPO Military Addresses using USPS Priority there are additional holidays in which packages do not ship from our distribution centers including: Martin Luther King Jr. Day, President’s Day, Columbus Day, and Veteran’s Day.
To better service our clients, we use merchandise inventory from all our Sephora warehouses across the country. You will receive multiple shipments when your order is being fulfilled by multiple warehouse locations. You will receive notification via email when your order is being split into multiple shipments. There is no additional shipping fee when your order is split into multiple shipments. Alternately, we may combine multiple orders into one shipment.
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on Sephora.com, visit the My Account area. You will need to sign in to access your account information.